Terms and Conditions
Effective Date: March 19, 2025
These Terms and Conditions apply to all purchases made on this website operated by Beijing Tianchang Tongda Instrument Co., Ltd.. By placing an order, you acknowledge and agree to be bound by the terms below.
1. Scope of Application
These Terms apply to all purchase activities on our website. Once an order is placed, it is deemed that you have read and accepted these terms.
2. Product Information
We strive to provide accurate product descriptions and technical specifications. However, minor changes due to updates or manufacturing adjustments may occur. Please contact us for confirmation if needed before ordering.
3. Prices and Taxes
All prices are based on the checkout page. Additional customs or import taxes may apply to international orders and are the responsibility of the buyer.
4. Payment Methods
We support Stripe, PayPal, and bank transfer. Orders are only processed after full payment is received.
5. Delivery and Shipping
Once confirmed and paid, we will arrange delivery in a timely manner. Risk is transferred to the buyer once goods are handed over to the logistics provider. Tracking info will be provided.
6. Return and Refund Policy
If products arrive damaged or have quality issues, please contact us within 7 days. Returns must be unused and in original packaging. Customized items are non-refundable unless defective.
7. Technical Support and After-Sales Service
We provide usage instructions and technical support. For setup or consultation, contact our team. Some products are covered by limited warranty (see Warranty & Service Policy).
8. Limitation of Liability
We are not responsible for delays caused by force majeure events. Products are for lawful industrial testing use only. The buyer bears all risks arising from misuse.
9. Intellectual Property
All website content belongs to us. Unauthorized copying or commercial use is prohibited.
10. Governing Law and Dispute Resolution
These terms are governed by the laws of the People's Republic of China. Disputes shall be resolved via negotiation. If unresolved, it shall be submitted to the local court where our company is registered.
By continuing your purchase, you agree to our Terms and Conditions.