Privacy Policy

Effective Date: March 19, 2025

Tianchang Tongda Instruments Co., Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and use our services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, shipping address, billing information.
  • Payment Information: We do not store your payment details. Transactions are processed through secure third-party payment gateways (e.g., PayPal, Stripe).
  • Browsing Data: IP address, device type, browser type, and activity on our website.
  • Cookies & Tracking Technologies: We use cookies to enhance user experience and analyze website traffic.

2. How We Use Your Information

  • To process and fulfill your orders.
  • To send order confirmations and shipping updates.
  • To improve our website and customer experience.
  • To send marketing communications (with your consent).

3. How We Protect Your Data

  • SSL encryption to secure your data.
  • Restricted access to sensitive information.
  • Compliance with applicable data protection laws.

4. Cookies and Tracking Technologies

  • Website analytics (Google Analytics)
  • Personalized advertising (Facebook Pixel)
  • Improving website functionality

You can manage your cookie preferences by adjusting your browser settings.

5. Third-Party Services

  • Payment processors (PayPal, Stripe) to complete transactions.
  • Shipping carriers (DHL, FedEx) to deliver products.
  • Analytics & advertising partners (Google, Facebook) to improve our services.

6. Your Rights

  • Request access to your personal data.
  • Request deletion or correction of your data.
  • Withdraw consent for marketing communications.

For any requests, please contact us at hebeijingchuang@gmail.com.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

If you have any questions about this policy, contact us at hebeijingchuang@gmail.com.